602.456.2390
15720 N Greenway Hayden Loop Suite #8
Scottsdale, AZ 85260

Read this first!

If at any time during your massage you have a question, comment, or concern, please say something! This is your massage and if you need something adjusted let your therapist know! You will NOT hurt their feelings. Remember, they are there for you! They will be more than happy to change something for you. Whether you need more or less pressure, an adjustment to the table, want them to work on a different area, you become too cold or hot, etc.  We want you to be relaxed and to enjoy the experience.

I’ve never had a massage before, what should I expect?

You will be asked to fill out new client paper work. After you are finished with your paper work the therapist will take you to the treatment room. They will then go over your paper work with you to determine what issues or areas you want worked on and what type of massage will be most beneficial to you. After that the therapist will tell you how to lay on the massage table. They will then leave the treatment room so you may undress to your comfort level and get on the massage table underneath the covers. Before the therapist re-enters the room, they will knock on the door to make sure you are on the table, covered up and ready for them to enter. The therapist will then enter the room and make sure you are comfortable on the massage table and will begin your massage. During your massage the therapist will use draping when they work on you. Lotion or cream will also be applied to the skin so the therapist can work on you without pulling on your skin. Hot towels may be used throughout the session as well if your therapist determines it to be helpful for you, with you permission of course. When your massage is done, your therapist will then leave the room so you may get dressed. When you are done dressing please exit the treatment room and meet your therapist at the front desk for payment and any helpful tips they may have for you.

What should I expect during my first visit?

During your first visit to our office you will be asked to fill out our new client intake form. Please arrive 5-10 minutes early to fill this out. If you want to fill your paper work out ahead of time before your first appointment you may do so by downloading the form from our site here  After you are finished with your paper work the therapist will take you to the treatment room. They will then go over your paper work with you to determine what issues or areas you want worked on and what type of massage will be most beneficial to you.

Why do I have to fill out paper work?

Believe it or not some health conditions can affect how your body will react to massage or may be contraindicated for massage. For example, some one who has osteoporosis may require lighter pressure to avoid the risk of breaking a bone. Some medications may also affect how your body will react to massage as well. For example, some one on a blood thinner may be more prone to bruising, so deep tissue may not be advised for them. Or someone who is on pain medication or a muscle relaxer may not be able to give good feedback on pressure during their massage. So please be mind full to list any health or medical issues that you may have as massage could negatively affect you if your therapist is unaware of them. If you are unsure of something, please ask, your therapist will be more than happy to answer your questions.

How early should I arrive for my appointment?

For your first appointment please arrive 5-10 minutes early if you still need to fill out your new client paper work. If you are a returning client it is advised to arrive about 5 minutes before your scheduled appointment. Of course if you arrive before then, that is OK too. Just have a seat and someone will be with you shortly.

What should I wear to my appointment?

You may dress as comfortably as you choose. If you a receiving a massage on the table this does not really affect you as much, as you will be undressing to your comfort level for that massage. If you are receiving a chair massage you will be fully clothed, so be mindful that the therapist will be giving you a massage on top of your clothes. So try to wear something comfortable and that will not get in the way or possibly be ruined by the massage.

Do I have to completely undress?

No, you do not. You may undress for your table massage to your comfort level. Some people choose to completely undress so they may better relax during their massage. Others may choose to leave their underwear on as this is more comfortable to them. If you decide to leave any clothes on the therapist will work around or through the clothes the best they can. Choose what feels right to you, as we do not want you to feel nervous or unable to relax. And the therapist will always leave the room when you are undressing or dressing.

What is draping?

After you undress to your comfort level and get on the massage table you will be in between two sheets with a blanket on top of the sheet covering you. This is your drape. Draping is when the therapist moves your drape to work on you. Only the part of your body being worked on at that moment will be uncovered. Genitals (men and women) and breasts (women) will not be uncovered, nor will they be touched or massaged. If you are a woman and you are going to receive abdominal work another sheet or towel will be used to cover your breasts in addition to your main drape.

What type of lotion do you use?

We use SacredEarth Botanicals unscented vegan massage lotion and cream.

What’s in the lotion?

Purified Water, Organic Sunflower Oil, Octyl Palmitate, Vegetable Glycerin, Organic Aloe Barbadensis Leaf Juice, Glyceryl Stearate, Tromethamine Stearate, Cetyl Alcohol, Panthenol, Allantoin, Organic Lavender Extract, Organic Arnica Extract, Organic White Tea Extract, Organic Chamomile Extract, Tocopherols, Organic Jojoba Oil, Organic Borage Oil, Organic Tamanu Oil, Sodium Carbomer, Phenoxyethanol, Ethyl Hexyl Glycerin.

What’s in the cream?

Purified Water, Organic Aloe Barbadensis Leaf Juice, Organic Sunflower Oil, Octyl Palmitate, Emulsifying Wax N.F., Vegetable Glycerin, Organic Lavender Extract, Organic Chamomile Extract, Organic Calendula Extract, Organic Arnica Extract, Organic White Tea Extract, Sodium Carbomer, Organic Hemp Oil, Tocopherols, Phenoxyethanol, Ethyl Hexyl Glycerin

Also, if you have a lotion, cream, or oil that you have and prefer us to use on you during your session, feel free to bring it to your appointment.

Is talking OK during the massage?

Of course! You may talk to your therapist during your session if you choose so. If you’d rather not talk and relax during your session you may do that too. So don’t feel obligated to talk if you’d rather not. You will not hurt your therapist’s feelings if you prefer to be quite, remember this is your massage! And a friendly reminder, if you need something adjusted during your massage, please don’t hesitate to ask!

What do I do during my massage?

Quite simply put, relax. Most people will close their eyes to better relax. While some like to talk with their therapist. Some people have a hard time initially getting comfortable as they don’t know what to do with their arms when they are laying face down. You may hang them off the table in front of you, to the side, or you may place them next to your body on the table. And do not feel that you have to keep your arms in one position during the massage. Yes, you may move around. We want you to be comfortable. The therapist may also move and reposition you throughout the massage as this can change how they access certain muscles. So get comfortable, relax, and enjoy your massage!

Should my massage hurt?

Your massage does not have to hurt to be therapeutic and beneficial. Can it hurt though? Yes. Now there are varying degrees of pain that can be associated with massage, especially with deep tissue and trigger point therapy. Massage therapists aim to stay in the therapeutic “it hurts so good” pain zone (if that’s what is requested) and to not take it any further, especially into the “owe, that really hurts” pain zone. Our aim is not to inflict this “owe, that really hurts” pain purposely during a session. As always communication with your therapist is key to a beneficial massage! So if the pressure gets to be too much, let your therapist know! You don’t want to be tensing up from pain working against your therapist, as this will be counterproductive for an effective massage.

Do I have to listen to the music the therapist has on?

Absolutely not. We generally play relaxing, slower, calming music. If you prefer, the therapist can also turn the music off. Or if you’d like you may bring in your own music and listen to what you like and enjoy. We can accommodate for ipods, mp3 players, cd’s, and most other phones and digital devices.

What should I expect after my massage?

Depending on what type of massage work you had done you may experience different things. Some people have a heightened sense of relaxation. Others may feel a decrease in aches and pains. Many people will initially feel more calm and sometimes tired or sleepy after a massage but then feel energized and refreshed later on. If you received a deeper tissue massage it can be normal to feel sore afterwards even into the next day or so. This can mimic the feeling after a good, hard workout. If you do feel sore afterwards, a hot shower, bath, hot tub, or jacuzzi can help ease the soreness. Even if you are not sore afterwards, doing one of those can still be very beneficial as it will help to keep your muscles relaxed longer. Plus it feels good. If you have any concerns or questions ask your therapist.

Why do I need to drink more water after my massage?

Drinking more water after your massage is always a good thing. This extra water in your system will help it to flush out any toxins that may have been loosened up by your therapist during your massage. We want to get those toxins out of you so they do not settle back down into your muscles. Also, if enough toxins were loosened up during your massage and you don’t flush them out, you could potentially start to feel sick as they settle back in your system. So be sure to drink plenty of water afterwards.

When is massage not advised?

There are a few situations where massage should not be given. Massage should be avoided completely if you have a fever, sick with the cold or flu, or you have a contagious skin infection.
Now there are some conditions that are OK to receive massage if you have and will just require your therapist to adjust their techniques or to avoid an area. So if you have any conditions please let your therapist know so they are aware and can make any changes if necessary. And with some conditions it is good to check with your physician to make sure that massage will be ok for you. If you have any questions or are unsure about how a condition can affect your massage, please do not hesitate to ask your therapist.

What if I get an erection during my massage?

Sometimes this can happen to men during a therapeutic massage. Some men even avoid massage completely because they are fearful it will happen to them even though they don’t want it to. Some men think that the therapist will make a scene about it or that it will become uncomfortable.  A professional massage therapist understands that this can sometimes happen during a massage to men at no fault of their own. That it can be triggered simply due to the fact that they are being touched, even if it’s in a non-sexual manner. Sometimes the client is unaware of it and the therapist will just ignore it, or will work in a different area to help it go away. If the client is aware of it and the therapist sees that they are uncomfortable they may offer the client an extra blanket or towel to help cover it. Sometimes the extra weight of the blanket or towel will help it to go away too. Or the therapist may ask the client if they would like them to leave the room for a moment so they can compose themselves. As long as the therapist sees that the client is not making any sexual advances towards them they will handle the situation professionally. If the therapist feels that the session has turned sexual for the client they may stop the session to clarify the client’s intent, and then end the session immediately if their intent is sexual in nature.